Verizon Wireless Live Chat Customer Service
Verizon Wireless live chat customer service

Verizon Wireless is in a fierce competition with AT&T and T-Mobile over mobile subscribers and one of the ways they have tried to get an upper hand is through being aggressive on pricing and also stepping up their game with Customer Service. We therefore decided to test how easy it is to get Verizon’s customer service real person.

Verizon Wireless Live Chat Customer Service Contacts

Verizon Wireless Customer Service Live Chat Information:

Phone Number: The best number to call to reach a human at Verizon Wireless Customer Service Department is listed below:

Customer Service, Billing & Technical Support: 800-922-0204

Verizon Wireless Fios: 1-888-553-1555

Live Chat

How to Speak to a Representative: Call 800-922-0204 and you will get the auto attendant. Press #, then press 6 and finally press zero “0″ for a live person. You will be transferred immediately. When we tested this, it worked without a problem.

For Verizon Wireless Fios: Press #, then 0#, then 0, then 0, to get to a representative. You will have to listen to the automated voice system but you will be transferred and talk to someone in less than 5 minutes.

Verizon Wireless Live Chat Customer Service Hours

Support Hours: Customer Service live chat can be used during the following times during your local time:

Verizon Wireless Customer Service: Mon.-Fri. 6 a.m.-11 p.m. Sat.-Sun. 7 a.m.-4 p.m.

Verizon Wireless Fios Customer Service: 8 am – 9 pm EST

Verizon Wireless live chat support

Did it Work? Did our instructions work? If yes, GREAT! We hope they resolved your issue successfully. If no, tell us what happened.

If you got to a live person using another method except live chat, please tell us how, so we can update our information.

  • 6AM - 11PM
  • 7AM - 4PM